Water Quality Certificate Program

(200 Contact Hours = 20.0 CEUs)

The curriculum designed for the Water Quality Certificate Program addresses core areas necessary for the employee to get a well-rounded learning experience. From the basic customer service techniques to regulatory requirements governing the water industry, the employee will learn through a multidisciplinary curriculum about the need for maintaining quality and service. The Certificate Program includes the following courses:

I: Internal Program
V: Vendor Program

Basic Water Quality Principles (I)

(8 Hours)

Public Speaking Techniques (I)

(8 hours)

Intermediate Water Treatment (V)

(40 hours)

Basic Microsoft Word (I)

(8 hours)

Quality Customer Service I&II (I)

(16 hours)

Basic Water Chemistry (I)

(8 hours)

Basic Business Writing

(8 hours)

Math for Water Operators (I)

(8 hours)

Basics Microsoft Excel (I)

(8 hours)

Time Management Techniques (V)

(8 hours)

Advanced Water Chemistry (I)

(8 hours)

Technical Writing (V)

(16 hours)

Water Quality Regulations (I)

(8 hours)

Basics of Microsoft Access (V)

(8 hours)

Career Exploration

(8 hours)

Water Sampling Techniques (I)

(8 hours)

Issues & Trends in the Utility Industry (I)

(8 hours)

Conservation: Basic Principles (I)

(8 hours)

Microsoft Project Management: Skills & Tools (I)

(8 hours)

Wellness 101 (I)

(8 hours)