Water Distribution Certificate Program

(200 Contact Hours = 20.0 CEUs)

The curriculum designed for the Water Distribution Certificate Program addresses core areas necessary for the employee to get a well-rounded learning experience. From the basic customer service and conservation techniques and hands-on testing of backflow assemblies to the history of cross-connection control, the employee will learn through a multidisciplinary curriculum about the need for maintaining quality and service. The Certificate Program includes the following courses:

I: Internal Program
V: Vendor Program

Basic Water Quality Principles (I)

(8 Hours)

Public Speaking Techniques (I)

(8 hours)

Water Distribution (V)

(40 hours)

Basic Microsoft Word (I)

(8 hours)

Quality Customer Service (I)

(8 hours)

Basic& Advanced Water Chemistry (I)

(16 hours)

Basic Business Writing

(8 hours)

Cross-Connection and Backflow (I)

(40 hours)

Basics Microsoft Excel (I)

(8 hours)

Conservation: Basic Principles (I)

(8 hours)

Water Sampling Techniques (I)

(8 hours)

Issues & Trends in the Utility Industry (I)

(8 hours)

Cla-Val Maintenance (I)

(16 hours)

Basics of Microsoft Access (V)

(8 hours)

Wellness 101 (I)

(8 hours)