Management Certificate Program

(200 Contact Hours = 20.0 CEUs)

The curriculum designed for the Management Certificate Program combines both internal and external course offerings for the effective development of the skills required to meet the Company’s business needs. By incorporating an interdisciplinary approach in the curriculum, the objective is to develop employees who are willing and able to adjust to the rapid changes in the business environment. The Certificate Program includes the following courses:

I: Internal Program
V: Vendor Program

Principles of Business Management (I)

(8 hours)

Public Speaking Techniques (I)

(8 hours)

Financial Management Principles (I)

(8 hours)

PC Techniques: Desktop Applications (I)

(8 hours)

Customer Service Leadership

(8 hours)

Taking the Lead as a Supervisor (I)

(8 hours)

Business Communication (I)

(8 hours)

Accounting Principles (I)

(8 hours)

HR Practices (I)

(8 hours)

Safety Practices (I)

(8–16 hours)

Decision Making (I)

(8 hours)

Business & Technical Writing (I)

(8 hours)

NARUC Utility Rate School (I&V)

(32 hours)

Project Management (I)

(8 hours)

Mentoring: The Odyssey (I)

(8 hours)

Planning & Managing the Employee Development Process (I)

(8 hours)

Business Planning: Developing Goals and Objectives (I)

(8 hours)

Water Rights: California Water Law (V)

(16 hours)

Issues & Trends in the Utility Industry (I)

(8 hours)

Emergency Preparadness (I)

(8–16 hours)